XEPLANS / Support / App support

Support

One address for everything: support@xeplans.com.

NAWWIR

Write from the email address on your account and tell us:

  • what you were doing and what happened,
  • your phone model and whether the app is in Arabic or English,
  • a screenshot if there is something to see.

We answer privacy and account requests within 30 days, normally much sooner.

Common requests

Report a person or an activity

Use Report inside the app on the profile, activity or message. That is the fastest route and it reaches the same team. If you cannot open the app, email us with the subject Report.